Project Management Office (PMO) Director

Project Management Office (PMO) Director

The Project Management Office (PMO) ensures that business projects are executed effectively and efficiently. The PMO oversees projects and develops and maintains project management methodologies, standards and tools. PMO Directors typically have more than 10 years of experience as a Senior Project Manager, Program Manager or PMO Officer, with a proven track record of successful project delivery, an ability to improve project management practices and substantial team leadership experience with a focus on team development.

ROLE-AT-A-GLANCE
Binoculars
Demand Outlook
*

The role of PMO Director is expected to grow in visibility and value as positive business outcomes resulting from well-managed projects are increasingly recognized. As a senior level role, however, th

Diploma
Education & Credentials
*

Undergraduate degree typically required.

Data chart
Quantitative Skills Required
*
Group of people
Interpersonal Skills & Relationship Management
*
Multiple devices Specialized Technology Skills
*
Desktop area Work Environment

Office

ROLE-AT-A-GLANCE
Binoculars
Demand Outlook
*

The role of PMO Director is expected to grow in visibility and value as positive business outcomes resulting from well-managed projects are increasingly recognized. As a senior level role, however, th

Diploma
Education & Credentials
*

Undergraduate degree typically required.

Data chart
Quantitative Skills Required
*
Group of people
Interpersonal Skills & Relationship Management
*
Multiple devices Specialized Technology Skills *
Desktop area Work Environment

Office


WHAT IT IS

Key Role Dimensions

Developing and leading the project/program management office (PMO): The PMO is a ‘Centre of Excellence’ that helps achieve better quality, consistency and oversight of projects across an enterprise by developing and maintaining project management methodologies, standards and tools.

Establishing the organization’s approach to the full life cycle of projects: This includes everything from project planning, initiation, resourcing and execution to monitoring, control and completion.

Ensuring the PMO meets performance targets: Align with the organization’s strategic objectives and adhere to best practices.

Acting as a trusted strategic advisor: May work alongside business leaders to help determine which projects should be undertaken why and when, not just how.

Focus Areas

There are four typical areas of focus for a PMO. The mandate and expertise of the PMO Director may vary, emphasizing one, or a combination of, the following four areas of focus:

  • Project management governance
  • Project management team leadership
  • Project tracking and monitoring
  • Project prioritization

WHAT IT TAKES TO SUCCEED

Key Job Accountabilities

Depending on the focus of the PMO, Project Management Office Directors may engage in some or all of the following:

Project Management Governance:

  • Establish the PMO role and operating model (e.g. centralized or decentralized, areas of focus).
  • Set standards for project management capabilities, including certifications and qualifications for Project Managers, success measurement criteria, methodologies, tools to be used, etc.
  • Create a ‘Centre of Excellence’ to nurture project management practitioners and shareknowledge of industry best practices.
  • Monitor compliance with policies and standards.

 Project Management Team Leadership:

  • Establish the PMO organization structure, hiring and managing staffing requirements in line with project objectives.
  • Oversee the delegation of work to Project Managers, Program Managers and Business Analysts.
  • Set annual performance targets for individuals and the team and conduct performance reviews.

Project Tracking & Monitoring:

  • Track and provide project status and audit reports.
  • Manage the risk, issue and change resolution process, and work with other leaders to take corrective action as needed.
  • Oversee Project Managers for the delivery of projects/programs on time, within scope and on budget.

Project Prioritization

  • Provide executive leaders with the information needed to assess which proposals have the highest potential value, impact and strategic alignment.
  • Interface with executives to define project priorities and implementation opportunities and challenges, and keep them up-to-date with project risks and opportunities.

Knowledge, Skills & Experience

Must-haves:

  • Expert-level knowledge of project and change management and associated methodologies, techniques, processes and approaches (e.g. Project and Portfolio Management Methodology – PPM)
  • Budget, cost and profitability management skills
  • Knowledge of resource management tools
  • Credibility as a senior-level project leader
  • Strategic Thinking: Ability to juggle multiple goals and deadlines in the context of the big picture
  • Team Leadership & Development: Ability to mentor, coach and effectively transfer expertise to others
  • Facilitation, Negotiation & Problem Resolution Skills: Ability to build a strong network and relationships at executive levels with technology and solutions, customers and vendor groups
  • Resilience and resourcefulness

Education & Credentials

More senior positions typically require:

  • Undergraduate university degree
  • Graduate degree

In the fields of:

  • Computer Science
  • Business/Business Administration (MBA)
  • Technology

 Employers in different segments may require candidates to possess one or more of these designations:


WHERE IT CAN TAKE YOU

Career Pathways

The position of PMO Director is typically a ‘destination’ role that can mark a high point in the career of a Project Management expert. Progression from here may involve:

  • Bigger Challenges: Take on larger or more complex projects.
  • Executive Positions: Operate at a higher strategic level in the organization (e.g. PMO Vice-President).
  • ‘Guru’ or Expert Status: Make a move into Project Management consulting.

Future Trends & Impacts

The PMO can make a unique and ongoing contribution in helping financial services organizations meet strengthened regulatory requirements and higher customer expectations by demonstrating better quality, consistency, security and social responsibility through the application of world-class project management methods. PMO Directors will use their expertise and experience ever more to advise their business leader colleagues on strategic project alignment, timing and prioritization.



Looking for personalized career matches?

Complete the Career Assessment tool and find your match to in-demand careers that Toronto employers are hiring for. Completely free!

Find your career match