Using data and statistical methods to detect patterns and trends, Performance Analysts convert raw data into useful forward-looking information, determining why things are occurring and what is likely to happen in the future. Performance Analysts manipulate data using powerful analytical software to populate reports and dashboards that interpret the ‘story’ in the numbers.
Demand for Performance Analysts is expected to grow significantly as competition, regulatory scrutiny and increasingly informed customers transform the role from a ‘nice-to-have’ to a necessity for ma
Graduate degree typically required.
Office
Demand for Performance Analysts is expected to grow significantly as competition, regulatory scrutiny and increasingly informed customers transform the role from a ‘nice-to-have’ to a necessity for ma
Graduate degree typically required.
Office
Retrieving data from a companywide ‘data warehouse’ or departmental databases: May include sales reports, product profitability data or customer profiles, depending on the specific area of focus.
Using analytical tools to extract data and generate reports/alerts: Make sense of quantitative data to enable managers to easily find the information they need to make decisions.
Contributing to risk management, customer service and/or operational efficiency: Analytic results are used to inform optimization of both internal operations and customer-facing services.
There are typically three areas of focus for Performance Analysts:
Performance Analysts generally:
Set-up business analytics:
Match solutions to business needs:
Maintain and improve analytics:
Must-haves:
Nice-to-haves:
Intermediate/senior-level positions typically require:
In the fields of:
Employers in different segments may require candidates to possess one or more of these designations:
Professional Associations may include:
There are a number of pathways open to Performance Analysts through:
There are several external factors and environmental trends that can influence the demand and qualifications for this role: