Contact Centre Operations

Program description

The Contact Centre Operations program provides four months of skills-focused training, which takes place in Centennial’s state-of-the-art training facility. This 15-week certificate program will prepare you for a challenging and rewarding career in contact centre operations. The customer contact centre industry is one of the fastest growing sectors in Canada. Hundreds of exciting career opportunities are available for graduates of this program.

Course website

Related job profiles

Centennial College

School of Business


Fifteen weeks (1 semester)

Credential awarded

Ontario College Certificate

Program contact


    Telephone: 416-289-5000 ext 2280

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