Contact Centre Operations

Program description

The Contact Centre Operations program provides four months of skills-focused training, which takes place in Centennial’s state-of-the-art training facility. This 15-week certificate program will prepare you for a challenging and rewarding career in contact centre operations. The customer contact centre industry is one of the fastest growing sectors in Canada. Hundreds of exciting career opportunities are available for graduates of this program.

Course website

http://www.centennialcollege.ca/programs-courses/full-time/contact-centre-operations/

Related job profiles

Centennial College


School of Business

Duration

Fifteen weeks (1 semester)

Credential awarded

Ontario College Certificate

Program contact

    Email: business@centenialcollege.ca

    Telephone: 416-289-5000 ext 2280



Looking for personalized career matches?

Complete the Career Assessment tool and find your match to in-demand careers that Toronto employers are hiring for. Completely free!

Find your career match